Help & Support
Get the most out of your AI companion experience
🚀 Getting Started
New to AI companions? Start here
🎤 Voice Credits
Pay-per-use voice messages
🔧 Troubleshooting
Common issues and solutions
🚀 Getting Started
What are AI Companions?
AI Companions are personalized AI characters designed to provide engaging, meaningful conversations. Each companion has their own unique personality, interests, and conversational style.
How to Start Chatting
- Choose your preferred companion from our character selection
- Start chatting anonymously or create a free account to save history
- Enjoy unlimited free text conversations!
- Get a free voice sample at message 3, then buy voice credits anytime
Character Personalities
- Lexi: Flirty, confident, and loves deep conversations
- Nyx: Mysterious, alternative, and intellectually curious
- More characters coming soon...
🎤 Voice Credits
Free Features
- Unlimited text messages with all characters
- Full memory system - your companion remembers everything
- Chat anonymously or create a free account
- FREE voice sample at message 3 (new users)
Voice Messages - Two Simple Options
Want to hear your companion speak? Voice credits are simple pay-per-use:
- Starter Pack: $2.99 for 15 voice messages ($0.20 each)
- Value Pack: $9.99 for 60 voice messages ($0.17 each, save 15%)
- No subscription required
- Credits never expire
- Use them across any character
How Voice Credits Work
- Chat for 3 messages to unlock your FREE voice sample
- Click the 🎤 button on any message to hear voice
- When you run out of credits, you'll be prompted to purchase more
- Checkout takes less than a minute via Stripe
- Credits are added instantly to your account
🔧 Troubleshooting
Common Issues
Messages not sending
- Check your internet connection
- Try refreshing the page
- Clear your browser cache and cookies
- Try a different browser if the issue persists
Voice features not working
- Ensure you have voice credits remaining
- Check your browser supports audio playback
- Try a different browser or device
- Disable ad blockers temporarily
Payment issues
- Check your payment method is valid
- Verify billing information is correct during checkout
- Contact support if charges appear incorrect
- Voice credits should be added instantly after purchase
Account access problems
- Use the "Forgot Password" option
- Check your email for verification links
- Ensure you're using the correct email address
- Try logging in with Google if available
💬 Need More Help?
Can't find what you're looking for? Our support team is here to help!
Support hours: Monday-Friday, 9 AM - 6 PM EST
We typically respond within 24 hours
🔒 Privacy & Safety
Your privacy is important to us. All conversations are encrypted and stored securely. We never share your personal information with third parties.