Help & Support
Get the most out of your AI companion experience
🚀 Getting Started
New to AI companions? Start here
💎 Subscriptions
Premium features and billing
🔧 Troubleshooting
Common issues and solutions
🚀 Getting Started
What are AI Companions?
AI Companions are personalized AI characters designed to provide engaging, meaningful conversations. Each companion has their own unique personality, interests, and conversational style.
How to Start Chatting
- Choose your preferred companion from our character selection
- Create a free account or continue as a guest (limited messages)
- Start chatting! Your companion will remember your conversations
- Upgrade to Premium for unlimited messages and voice features
Character Personalities
- Lexi: Flirty, confident, and loves deep conversations
- Nyx: Mysterious, alternative, and intellectually curious
- More characters coming soon...
💎 Subscriptions & Features
Free Tier
- 5 messages per day per character
- Basic conversations
- Memory system (limited)
Premium ($19.99/month)
- Unlimited messages
- Voice features with credits
- Full memory system
- Priority support
- Access to all SFW content
Premium+ ($39.99/month)
- Everything in Premium
- More voice credits included
- Advanced personality features
- Early access to new features and characters
Voice Credits
Voice credits let you hear your companion speak. Available as add-ons:
- 10 credits - $9.99
- 25 credits - $19.99
- 50 credits - $34.99
- 100 credits - $59.99
🔧 Troubleshooting
Common Issues
Messages not sending
- Check your internet connection
- Verify you haven't exceeded daily limits (free users)
- Try refreshing the page
- Clear your browser cache and cookies
Voice features not working
- Ensure you have voice credits remaining
- Check your browser supports audio playback
- Try a different browser or device
- Disable ad blockers temporarily
Billing issues
- Check your payment method is valid
- Verify billing information is correct
- Contact support if charges appear incorrect
- Manage subscriptions in your dashboard
Account access problems
- Use the "Forgot Password" option
- Check your email for verification links
- Ensure you're using the correct email address
- Try logging in with Google if available
💬 Need More Help?
Can't find what you're looking for? Our support team is here to help!
Support hours: Monday-Friday, 9 AM - 6 PM EST
We typically respond within 24 hours
🔒 Privacy & Safety
Your privacy is important to us. All conversations are encrypted and stored securely. We never share your personal information with third parties.